Cookie Policy
Effective: March 8, 2026
This Cookie Policy explains how Altivum Inc. ("Altivum," "we," "us") uses cookies and similar technologies when you use the Elo platform (the "Service").
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. Local storage and session storage are similar browser technologies that allow websites to store data on your device. We use these technologies to maintain your session and provide the Service.
2. How We Use Cookies
We use only essential cookies and browser storage that are strictly necessary for the Service to function. We do not use advertising cookies, tracking cookies, or third-party analytics cookies.
3. Cookies and Storage We Use
| Name / Type | Purpose | Duration | Category |
|---|---|---|---|
| Cognito authentication tokens | Maintain your signed-in session and authenticate API requests | Up to 30 days (refreshed automatically) | Essential |
| User preferences | Store your display preferences such as theme (light/dark mode) and UI state | Persistent (until cleared) | Essential |
| Application state | Cache application data locally to improve performance and reduce API calls | Session / Persistent | Essential |
4. Third-Party Cookies
We do not use third-party advertising or tracking cookies. Our payment processor (Stripe) may set its own cookies when you interact with payment forms. These cookies are governed by Stripe's privacy policy and are limited to payment processing functionality.
5. Managing Cookies
Because we use only essential cookies and storage required for the Service to function, disabling them may prevent you from using Elo. You can manage cookies through your browser settings:
- Chrome — Settings > Privacy and Security > Cookies and other site data
- Firefox — Settings > Privacy & Security > Cookies and Site Data
- Safari — Preferences > Privacy > Manage Website Data
- Edge — Settings > Cookies and site permissions
Please note that clearing cookies or local storage will sign you out of the Service and reset your preferences.
6. Changes to This Policy
We may update this Cookie Policy from time to time. If we begin using non-essential cookies in the future, we will update this policy and implement a cookie consent mechanism before doing so.
7. Contact Us
If you have questions about our use of cookies, please contact us at:
Altivum Inc.
Email: privacy@altivum.ai